Uninstall Citrix Access Gateway Plug In
Applicable Products
Citrix Access Gateway. We will now configure the Citrix Access gateway component on the Netscaler. The below explains how to create an ICA proxy access gateway. First we need to create an Access Gateway VIP. Public DNS and NAT. The IP address you use above will have a firewall NAT from the public IP address to the VIP IP. Mahabharat star plus full episodes.
- NetScaler Gateway
Symptoms or Error
You may encounter this error while you upgrade or new install NetScaler VPN plug-in
Error message 'The older version of NetScaler Gateway Plug-in cannot be removed.'
SSLVPN logs
nsverctl.txt
ns_delregvalue 215 Failed to delete modifiedRoutes registry value, err 2
CnsServer::nsServer_regapi 855 Failed DeleteRegValue for 'modifiedRoutes'
ns_delregvalue 215 Failed to delete addedRoutes registry value, err 2
CnsServer::nsServer_regapi 855 Failed DeleteRegValue for 'addedRoutes'
~nssslvpn.txt
ERROR ns_delregvalue 215 Failed to delete modifiedRoutes registry value, err 2
DEBUG Deleting 'modifiedRoutes' registry key failed
ERROR ns_delregvalue 215 Failed to delete addedRoutes registry value, err 2
DEBUG Deleting 'addedRoutes' registry key failed
You may have tried cleanup tool in below KB and find the result is the same , issue still remains.
https://support.citrix.com/article/CTX122969
https://support.citrix.com/article/CTX137494
Error message 'The older version of NetScaler Gateway Plug-in cannot be removed.'
SSLVPN logs
nsverctl.txt
ns_delregvalue 215 Failed to delete modifiedRoutes registry value, err 2
CnsServer::nsServer_regapi 855 Failed DeleteRegValue for 'modifiedRoutes'
ns_delregvalue 215 Failed to delete addedRoutes registry value, err 2
CnsServer::nsServer_regapi 855 Failed DeleteRegValue for 'addedRoutes'
~nssslvpn.txt
ERROR ns_delregvalue 215 Failed to delete modifiedRoutes registry value, err 2
DEBUG Deleting 'modifiedRoutes' registry key failed
ERROR ns_delregvalue 215 Failed to delete addedRoutes registry value, err 2
DEBUG Deleting 'addedRoutes' registry key failed
You may have tried cleanup tool in below KB and find the result is the same , issue still remains.
https://support.citrix.com/article/CTX122969
https://support.citrix.com/article/CTX137494
Solution
Microsoft removal tool is needed:
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
This will help us to clean all registry of older version NetScaler Gateway Plug-in.
1.Download the tool which name is ' MicrosoftProgram_Install_and_Uninstall.meta.diagcab ' and size only 216KB
2.Run the tool and select 'Uninstall' --> 'NetScaler Gateway Plug-in'
3.After clean left registry of old version, you could install new version of NetScaler Gateway Plug-in successfully.
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
This will help us to clean all registry of older version NetScaler Gateway Plug-in.
1.Download the tool which name is ' MicrosoftProgram_Install_and_Uninstall.meta.diagcab ' and size only 216KB
2.Run the tool and select 'Uninstall' --> 'NetScaler Gateway Plug-in'
3.After clean left registry of old version, you could install new version of NetScaler Gateway Plug-in successfully.