Release Notes For Cisco Jabber For Mac

Hey Niko,Can you check the followingMake sure that- the jabber user owns the device or the device profile in case you use extension mobility- that the 'allow control from cti' is checked on the device, line and end user pages- the user is associated with the lineAre you using LDAP authentication in your CUCM?If yes then a usual issue is that the port for the LDAP Authentication is 389 instead of 3268. Can you change it to 3268 if possible? You can check this with your LDAP admin.HTH,Christos. Is it only one user that has the issue? No all users have the same problemWhat's the model of the phone you are trying to control? 6921 and 7925( for the 6921 I have allredy add ' Standard CTI Allow Control of Phones supporting Rollover Mode' )Is the CTIManager running?

For the uninitiated this is necessary because Jabber for Mac requires a specific filename for the automatic update feature to work. That filename contains a DSA signature as an alternative to the inherent signature built into the MSI with Jabber for Windows. Cisco Jabber 12.8 for Windows and Mac: Start a Group Chat (Mac) Easily start a group chat with your contacts. Command + click to select multiple contacts in the Contacts tab. Control + click Group Group Chat: 3. Quick Start Guide for Cisco Jabber for Windows 11.9 Created Date.

YESCan you telnet from the jabber pc to CUCM on port 2748? NO I can notDo you have a UC Service configured for CTI in CUCM? YESHave you assigned that profile to service profile which is in turn assigned to the end user?

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YESI dont know how to make a problem report from jabber. Do you have any link?Thank you. No problem Niko.

That's why we are here forJust for the record this is what I see in the logs- 2013-11-12 09:41:46.655 INFO main - TFTP server: CUCM- 2013-11-12 09:41:46.655 INFO main - CTI server: IM- 2013-11-12 09:41:46.655 INFO main - CCMCIP server: CUCMCTI Server: IM. Hi Niko,I am not an expert on this but here is my take1) You can migrate the phones from your CME to CUCM. You need to open a case with the cisco licensing team and they will be able to help you. I don't think you can do this for CUE but you can ask the licensing team2) The following guide is useful in understanding thisI copy from thereEnhanced:Enhanced User Connect License - supports one device, including all Basic devices, plus advanced (voice and video) call control features including desktop and mobile clients. (For example: Cisco 3911, Cisco 3951, Cisco 6941, Cisco 6945, Cisco 6961, Cisco 79xx, Cisco 89xx, Cisco 99xx, Cisco E20, Cisco TelePresence EX60, Cisco TelePresence EX90, third party SIP)Enhanced Plus:Enhanced Plus User Connect License - supports up to two devices, and including all Enhanced devices.Additional readingHope this helps NikoChristos.

VersionBuild Number12.6(1)12.6.1.28440512.612.6.0.281201The DownloadURL file element in the XML file for automatic updates is:ReleaseFile Name12.6(1)InstallCisco-Jabber-Mac-12.6.1.214898-MC0CFCd7spWTv7JzVJVqyYo+Ds61BpxAhUAiPafL7VOczXLv28XUxLFjCmcM!zip12.6InstallCisco-Jabber-Mac-12.6.0.294431-MCwCFCMMahfarJf5Jk7Y3E0zYsVbpODKAhRJZpRTvJpSotbrNfntjLyggJ5PQ!!zipDownloadURLThe DownloadURL file element refers to the Cisco Jabber for Mac installation file. The installation file on the update servermust be renamed to match this DownloadURL file element name.You can also download the manual installation file, if your users install the client manually.Note. Cisco Headset ControlsThere are new audio settings available for users of Cisco 561 and 562 headsets. Users can adjust the sidetone and equalizersettings of the headset, check what firmware version is installed, and reset the headset to its default state. These featuresrequire Headset Firmware Release 1.5 and Cisco Unified Call Manager 12.5(1)SU1. For more information, see the.Disable Mute ToneYou can now turn off the audio tone that plays by default when a user mutes themselves during a call.

For more information,refer to the SelfMuteTone parameter in the.Keypad EnhancementsWe've expanded the Jabber keypad to include two symbols: the comma (,) and the plus sign (+). Support for Viewing ECM FilesIn team messaging mode, users are now able to view files sent to them via Enterprise Content Management (ECM) rather thanfrom a local directory. Selecting a shared ECM file will cross-launch a web browser where the file can be viewed.Resolved CaveatsThis release provides fixes for a number of known issues.

See the Resolved Caveats 12.6(1) section for a list of caveats fixedin this release.What's New in Cisco Jabber for Mac 12.6. Jabber Team Messaging ModeThis feature was released in 12.5 as a preview, and in 12.6, we are happy to announce it is a fully supported feature, withsupport on mobile clients now also added.Chat features—You can now format text and flag messages.Upgrade Profiles—You can create upgrade profiles on the Webex Control Hub for individual users. Use the upgrade profiles to control whichversion of Jabber team messaging mode your users are on. For more information about setting up upgrade profiles, see how toAdd Upgrade Profiles in the Webex Control Hub in Cloud and Hybrid Deployments for Cisco Jabber 12.6.Search on CI, UDS and LDAP—Users with Jabber team messaging mode can now search for contacts and their profiles from the company directory (on UDS/LDAP),even if the contact is not in the CI.

With the search results, you'll see the person's profile picture, and be able to callthem. To define the scope of contacts search, CI-only search is the default behavior. For more information, check out theContactProfileSource and ContactSearchSource parameters in theFile Policy—You can control the file policy for your users on Jabber team messaging mode by restricting if users can share files. Setthe file policy in the Cisco Webex Control Hub.MeetingsMeeting Controls for Video Device-Enabled Meetings—Users can join Cisco Collaboration Meeting Rooms from Jabber, where they can see the participant list, change the video layout,lock and record the meeting, mute, unmute, and remove participants, and assign host privileges. Jabber supports using PINnumbers to access video device-enabled Webex meetings.ActiveControl Support Over the MRA Expressway—ActiveControl is accessible to users who are outside of the corporate network by using the Expressway for Mobile and RemoteAccess (MRA).

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Using ActiveControl over MRA is done using SIP oAuth or CAPF enrollment. For environments without secure phones,users can now authenticate to the network using their username and password when moving onto MRA.For information about setting up ActiveControl, seeImproved Video Resolution—Jabber now supports HD video at 1080p/30FPS bidirectionally (transmit/receive) at the same time. The CPU must be Intel Corei5 or later, with a bandwidth of between 2 and 4 Mbps.Keypad Support —When users go to their Call tab in Jabber, a keypad is now available for them to use to make a call using their mouse, if they don't want to use theirkeyboard for the Search or Call bar.On-Premises Proximity and Wireless Screen Sharing—Users can now share their screen with this on-premises proximity feature to share the screen from their computers on a videodevice using ultrasound. If the Auto-connection toggle is on, the Jabber client will connect automatically to a nearby videodevice. Supported devices include Cisco MX, SX, DX, IX, and the Cisco Webex Room Series.This feature is on by default. To turn it off, change the EnableProximity parameter to false. For more information about the parameter, see the.Screen Sharing in Webex—We've improved screen sharing for Mac users in IM only desktop share for Webex messenger deployment, to bring the experienceinline with what you can do in Cisco Jabber for Windows.Feature ImprovementsOffline Message Support For Jabber and Webex Teams—We have improved the experience for Webex Messenger users who are enabled for interoperability between Cisco Jabber and CiscoWebex Teams.

Now when users who have been using Cisco Webex Teams sign back in to Jabber after a period being offline, theywill no longer get an alert telling them that new messages are available in Webex Teams, with a link to the Webex Teams webclient. Instead, they will receive their new messages in Jabber for their missed one-to-one conversations.To enable this feature, see how to.Save Chat History to Office 365—We've added support for modern authentication with Office 365, which means that users can save their Jabber chat historyto cloud-based Exchange servers.

For more information on setting this up, see the Chat History in Microsoft Outlook section in.Spam Prevention—We’ve enhanced the privacy settings available for users in Cisco Webex Messenger deployments. Users can choose to block incomingmessages globally and add trusted contacts or domains to their allow list.Hide Persistent Chat Room Members—Jabber now supports a setting in Cisco Unified Communications Manager that lets you decide whether members and administratorsof a persistent chat room are listed in the room even when they don't have the chat window open. Changes to this setting applyonly to restricted rooms that are created after the change has been made. For more information, see the Persistent Chat Rooms section in.UDS Failover—If your Cisco Unified Communications Manager User Data Service server ( UDS1(UCM1) becomes unavailable, Jabber can now dynamicallyfailover to the UDS2(UCM2) server for contact resolution and search. For more information, see.Support for Special Characters—Jabber now supports special characters in usernames during login.Requirements Cisco Jabber Requirements. RequirementCisco Jabber forWindowsCisco Jabber for MacInstalled RAM2-GB RAMon Microsoft Windows 7 and Windows 82-GB RAMFreephysical memory128 MB1 GBFreedisk space256 MB300 MBCPUspeed and typeAMDMobile Sempron Processor 3600+ 2 GHzIntelCore 2 Duo Processor T7400 @ 2.

16 GHzIntelCore 2 Duo or later processors in any of the following Apple hardware:.iMac Pro.MacBook Pro (including Retina Display model).MacBook.MacBook Air.iMac.MacMiniGPUDirectX11 on Microsoft Windows 7N/AI/OportsUSB 2.0for USB camera and audio devices.USB 2.0for USB camera and audio devicesCTI SupportedDevices. New Certificate Requirements for macOS 10.15Apple has new requirements for trusted certificates in macOS 10.15 (see ). Ensure that the certificates on the Unified Communications Mananger, IM & Presence, and Expressway servers meet these requirements.If your certificates don't meet these requirements, users are prompted to accept the certificates for each session.Single Number ReachFor Cisco TelePresence Video Communication Server Control (VCS) versions earlier than 8.10.X, configure the editable inboundrules to enable the single number reach for users who are using Cisco Jabber over Mobile and Remote Access. For more information,see Limitations in Enable Single Number Reach section from the Feature Configuration Guide for Cisco Jabber 12.0.Save Chats to OutlookWhen you use Outlook 2016, Outlook won't save images that are sent in chats. However, Outlook does save any emoji in the chats.Audio Device Setting After UpgradeWhen users upgrade the client, it can intermittently result in a reset of their selected audio devices. To resolve this issue,set the audio devices in the Audio/Video Preferences window. CSCva48136 documents this limitation.AntivirusWhen the client connects to Cisco Unity Connection on a device that has antivirus software, users can have issues with voicemailconnections.

To resolve this issue, add the Cisco Unity Connection server information to the exceptions list for the antivirussoftware.Users in Common IdentityThere’s a known issue signing into Cisco Jabber for some users who have migrated to Common Identity. If users receive an Incorrect username or password error message when entering their username and password, see the following knowledge base article.Creating and Configuring Devices for Users in Cisco Unified Communications Manager 11.0If you’re creating devices for users in Cisco Unified Communications Manager 11.0, you can now specify a key order as either:.RSA Only.EC Only.EC Preferred, RSA BackupHowever, Cisco Jabber doesn't support the EC Only option. If you select it, the client fails to connect to the server.Certificate Validation for CTI ConnectionsCisco Jabber uses certificate validation for CTI connections. Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the followingbug types:.All severity level 1 or 2 bugs.Significant severity level 3 bugs.All customer-found bugs except severity level 6 enhancement requestsSeverity LevelDescription1 CatastrophicReasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices onthe network to be disrupted. No workarounds exist.2 SevereImportant functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.3 ModerateFailures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workaroundsexist.This is the highest level for documentation bugs.4 MinorFailures occur under very unusual circumstances, but operation essentially recovers without intervention.

Users do not needto install any workarounds and performance impact is tolerable.5 CosmeticDefects do not cause any detrimental effect on system functionality.6 EnhancementRequests for new functionality or feature improvements.Open Caveats in Release 12.6(1). IdentifierSeverityHeadline3Messages & Files search results fetched are not same as Teams client.3Contact service 'search more' API return empty result.3Inconsistent presence in Jabber teams mode against Webex Teams client.3No space list is shown after login.3Unexpected unread status for one old space after sign out.3Many trivial threads created by cpprest when day0 login.3J4M Random Crash when performing a Jabber call in macOS 10.14.4 and machine with 2 graphics cards.Resolved Caveats in Release 12.6. IdentifierSeverityHeadline2Jabber with Hybrid (WebEx Messenger) and on-prem phone services is getting forced to sign-out.3Cisco Jabber Client Framework (JCF) Insecure Directory Permissions Vulnerability.3Jabber would generate a Webex trace in /tmp folder when signed in.3J4M Incorrect CSS style leads to bullet points in wrong vertical position in chat window3Cisco Jabber for Mac has incorrect year in call History.3Jabber bot HTML formatted messages do not render/work correctly.4Jabber for Mac is wrongly resolving numbers in format +99(0).Copyright © 2020, Cisco Systems, Inc. All rights reserved.